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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Debbie Goins

March 12, 2026

5  out of  5
rating by Debbie Goins
"Great experience as always. Ashley Harrison was very helpful and knowledgeable. She was able to help me with my questions and also fix some inaccurate information that I wasn’t even aware of."
We responded:
"Debbie, thank you for the wonderful review! I am happy to hear that Ashley was so helpful. We are always here when you need us! "
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Luisa Gonzalez

March 10, 2026

5  out of  5
rating by Luisa Gonzalez
"Ashley Harrison was tremendously helpful and explained all the questions I had regarding my policy."
We responded:
"Luisa, thank you for the great review! I am thrilled to hear the Ashley was such a pleasure to work with!"
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JB Bama-boy

March 9, 2026

5  out of  5
rating by JB Bama-boy
"Ashley was patient and professional to help and guide me on answers as well as setting up an account."
We responded:
"JB, thank you for the awesome review! I am so happy to hear the Ashley was so helpful getting you set up!"
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Sue Bess

March 2, 2026

5  out of  5
rating by Sue Bess
"If I could give more stars than 5 I would! Aaron Parker and the rest of the staff at Bob English state farm are the absolute best. Aaron doesn't rush you through anything, he makes sure you understand everything about your policy and wants to be sure you are satisfied and happy. I simply can't say enough good about him, Aaron leaves me feeling good about my insurance choices and I feel secure I am with the right agent and company. 110% for Aaron Parker!"
We responded:
"Hi Sue, thank you so much for the amazing review! We’re glad Aaron made your auto insurance experience clear and comfortable. We appreciate your trust and are always here if you need anything!"
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Lori Edmondson

February 26, 2026

5  out of  5
rating by Lori Edmondson
"Called the office for a couple questions and spoke with Aaron F Parker. He was a very friendly guy and answered all of my questions. Definitely recommend him if you have any questions."
We responded:
"Thank you so much for your kind review! We’re thrilled Aaron was able to answer all your questions and provide friendly, helpful service. We truly appreciate your recommendation!"
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Elisha M.

February 23, 2026

5  out of  5
rating by Elisha M.
"I am absolutely satisfied with my experience over the last few days with Ashley. She listened to my needs, addressed my concerns and really went the extra mile in making sure I was comfortable in deciding. I LOVE the personal connection that comes along with a local provider. I love that I can make a phone call and they won't ask me how is the weather down there because they know how the weather is here, they are right down the road. I love that they are close to home. I especially love that Ashley was able to save me a little extra money. I appreciate State Farm and really look forward to being a valued customer."
We responded:
"Thank you so much for your wonderful review! We’re thrilled Ashley could provide attentive, personalized service, address your concerns, and help save you money. We truly value your trust and are excited to have you as a valued customer at your local State Farm office!"
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Ryan Harrison

February 23, 2026

5  out of  5
rating by Ryan Harrison
"Great local staff! Very competitive rates! Convenient location too!"
We responded:
"Thank you so much for your kind review! We’re thrilled you enjoyed our local staff, competitive rates, and convenient location. We truly appreciate your trust and support!"
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Jennifer Morgan

February 17, 2026

5  out of  5
rating by Jennifer Morgan
"Aaron was my agent. He was absolutely amazing. After being with my previous company for over 10 years he was able to save me $125 a month on my auto insurance. Dealing with him was a pleasure and helped me get all the discounts I qualified for. Make sure to call and ask for Aaron for all your auto, home and life insurance needs."
We responded:
"Jennifer, thank you so much for your kind words! I am thrilled to hear that Aaron provided such an amazing experience and made the transition smooth after so many years with your previous company. We appreciate your recommendation and are always here to help with your auto, home, and life insurance needs!"
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Sammie Laboy

February 16, 2026

5  out of  5
rating by Sammie Laboy
"Mrs. Ashley did a great job getting me a great new policy for my new vechile!"
We responded:
"Sammie, thank you for the great review! I am happy Ashley was so helpful with your auto insurance!"
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Phillip Riley

February 15, 2026

5  out of  5
rating by Phillip Riley
"She was exceptional! She called to check on my insurance and proceeded to help with my needs."
We responded:
"Hi Phillip, thank you so much for your kind review! We’re thrilled she reached out and was able to help take care of your insurance needs. We truly appreciate your trust!"
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Tammy Wentz

February 10, 2026

5  out of  5
rating by Tammy Wentz
"Aaron was a great agent he was so very helpful"
We responded:
"Tammy, thank you for the great review! I am thrilled to hear Aaron was so helpful!"
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Kendal James

November 20, 2025

5  out of  5
rating by Kendal James
"I would give a review for Ashley Harrison at State Farm. I’ve had a very positive experience working with Ashley. She has been consistently helpful, informative, and attentive to my needs. Her strong customer service skills, clear communication, and willingness to assist have made every interaction smooth and efficient."
We responded:
"Thank you so much for your thoughtful review! We’re thrilled to hear Ashley Harrison has provided such a positive experience through her helpfulness, clear communication, and attentive service. We truly appreciate your trust!"
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dominique lepper

October 16, 2025

5  out of  5
rating by dominique lepper
"Aaron was polite and helpful!"
We responded:
"Thank you, Dominique! We appreciate your business and taking the time to share your experience with us."
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Cece Mc'

September 5, 2025

5  out of  5
rating by Cece Mc'
"Aaron was great, and called in he was very informative about what I was getting, explain what’s what! I feel like I got a great rate for my two cars. I will be reaching out to him for any future needs I may have…. Thanks Aaron a job well done, we definitely need more ppl for the customers like him."
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Rebekah Goss

August 22, 2025

3  out of  5
rating by Rebekah Goss
"The receptions are always polite and helpful. The insurance company will raise their premiums every year and say it's normal. I was with a great insurance company for years in another state that didn't do that. But they don't service this state. So I'm off to find one that won't do big jumps. In 3 years went from $80-$135/month."
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Stephanie Vaughn

August 20, 2025

5  out of  5
rating by Stephanie Vaughn
"Aaron was courteous, highly attentive, and addressed my requested changes promptly. Thank you"
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Everett Miller

August 14, 2025

5  out of  5
rating by Everett Miller
"Been with this company over 23 years always courteous service. Aron was great always a pleasure to do business there."
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Melvin Ingram

August 5, 2025

5  out of  5
rating by Melvin Ingram
"Ashley was a big help she took time to explain everything and made sure she got me the best coverage and saved me money compared to what I was paying"
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Steph Spates

August 1, 2025

5  out of  5
rating by Steph Spates
"I always appreciate Mr English's team. they are always helpful and quick at providing the info and follow up. like to give a special shout out to Aaron, he is always helpful and pleasant."
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K M

July 30, 2025

5  out of  5
rating by K M
"I reached out on July 25 with questions about my homeowner’s insurance. Aaron was very helpful and patient. I had multiple questions about coverages and terminology and he was knowledgeable and courteous when answering them."
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John

July 30, 2025

5  out of  5
rating by John
"As is our history with Bob and his agency staff, they handled this claim efficiently, with professionalism and basically pain free. Thanks Bob (and staff too)!"
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Javier Vega

July 24, 2025

5  out of  5
rating by Javier Vega
"I’ve been with State Farm for a while now, and recently I had to call in to update my auto policy after trading in a vehicle. I needed to remove the old one and add the new one, and Aaron, the agent who assisted me, was fantastic. He was professional, patient, and made sure everything was taken care of quickly and smoothly. I truly appreciated the time he took to walk me through the process and ensure everything was set up correctly. Great service as always from State Farm"
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Catherine Clifton

July 24, 2025

5  out of  5
rating by Catherine Clifton
"Ashley was very helpful and patient with me in helping me get insured . Thanks Ashley!"
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Jessica Twigg

July 16, 2025

5  out of  5
rating by Jessica Twigg
"Somehow i slipped through a loophole and my insurance was dropped after 15 years with State Farm. Ashley noticed this and called me. She worked diligently with me to get me back to state farm which I wanted. She answered questions and got answers! happy to say after 1 month with another company today I came back home for insurance at a cheaper rate than before!!!! Got me singned up for drive and save with the promise to touch base next month to make sure things are going well! Customer service inside this office is top notch! Thank you!"
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Amber Ridgeway

July 16, 2025

5  out of  5
rating by Amber Ridgeway
"Aaron Parker was great today. Helped me with understanding a few things I did not know about the drive safe app. Per usual Bob English State Farm is wonderfull!"