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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Linda Carter

November 20, 2023

5  out of  5 rating by Linda Carter
"GREAT customer service! Called today to inquire about improving the premiums for my existing home and auto policies and Gavin did a thorough review and offered good options for consideration. I love having our local Bob English State Farm team to provide support when needed."

Jennifer Robinson

November 17, 2023

5  out of  5 rating by Jennifer Robinson
"Best customer service of all time! Gavin and Sabra are so friendly and helpful.. appreciate their prompt service and helpful tips! ♥️"

John Sroka

November 7, 2023

5  out of  5 rating by John Sroka
"Had a great experience with Gavin! Was very helpful when transferring between insurances. Gavin is very friendly and if you are in the market for insurance I definitely recommend him and anyone at this branch!"

Donna Evitts

November 7, 2023

5  out of  5 rating by Donna Evitts
"Great customer service A-warm and welcoming feeling from the first phone call"

Bailey Kiker

October 21, 2023

5  out of  5 rating by Bailey Kiker
"My experience with Gavin Harris was nothing but the best. Gavin is easy to work with and very understanding. He was able to meet with me after hours to ensure that I was taken care of. He has your best interest in mind. I would give 6 stars if I was able to!"

Brock Shores

October 18, 2023

5  out of  5 rating by Brock Shores
"I highly recommend Gavin! He was able to get my rate lower than i could have imagined! He was able to explain my entire policy and help me understand my payment structure along with my savings! He was very transparent during the entire process and we spoke over the phone as long as i needed to understand my entire policy!"

Tony Walker

October 11, 2023

5  out of  5 rating by Tony Walker
"Wonderful ppl at State farm."


October 11, 2023

5  out of  5 rating by L
"Such a wonderful place! I needed to get some cheap coverage for my car ASAP with no idea on how to go about it. But after calling and speaking with Gavin, I got all the information I need, the coverage I need, and the comfort I needed as well!"

kris m

October 3, 2023

5  out of  5 rating by kris m
"Unfortunately, my family had to switch insurance companies for our vehicles and Gavin Harris (after speaking to 4 companies prior) was the only agent to ask if my child was OK after a recent accident (which led us to the insurance change) instead of reminding me my fees could increase! His personality is wonderful, his customer service is a 10/10, he’s easy to get ahold of and he does what he says he’ll do!! He has made the change so incredibly easy! I highly recommend Gavin for your insurance needs!! We even made the change for homeowners insurance with him after our experience for auto coverage! Possibly the best agent we’ve had yet!!!"

Misty Morris

September 25, 2023

5  out of  5 rating by Misty Morris
"Gavin helped me out with All of my needs and requirements with great pricing and I would highly recommend going to see him on 280 bypass next to pizza hut in Phenix City, Alabama"

Cassie Mitchell

September 21, 2023

5  out of  5 rating by Cassie Mitchell
"I love Date Farm and Aaron always helps with all of are questions and needs 😊"

shiranda lyles

September 18, 2023

1  out of  5 rating by shiranda lyles
"I was provided good customer by Aaron in the beginning. I received a letter in the mail within two weeks of getting the insurance advising my coverage would terminate without any prior communication. When I called to inquire I was advise by Arron that the insurance terminated cause underwriting could not verify an accident that we was previously involved in (through another carrier). Well I advised him that we had received no call or communication so how was they trying to verify anything with me. Well after this conversation he was able to add the information that was needed by underwriting and took my payment over the phone. However, I was advised the premium would be higher. I was advised by Aaron that he would call me back to advise the reason for the higher premium. I called on several occasions and left a message for him to call me back. I guess he’s still out for lunch. Well two weeks later I received three checks in the mail (for 3 automobiles) with a note that my insurance was terminated. This has put a bad taste in my mouth and I will NEVER attempt to use them again!!!! Still no call or detailed letter as to why the insurance terminated."

Madison Jones

September 7, 2023

5  out of  5 rating by Madison Jones
"Aaron is the best! He set me up with a personalized quote and was very transparent about my coverage options."

Jessica Long

September 6, 2023

5  out of  5 rating by Jessica Long
"I could not be happier with the service I received from Aaron Parker! He took the time to explain my quote in great detail. Quick service and very trustworthy! If you are shopping for insurance give Aaron a call."

Dan Jarman

August 25, 2023

5  out of  5 rating by Dan Jarman
"Gavin was great to work with!"

Jane owens

August 25, 2023

5  out of  5 rating by Jane owens
"Aaron Parker was so efficient and helped me acquire my rental policy in minutes. Was very helpful with a few additional questions as well."

Linda Coughanour

August 22, 2023

5  out of  5 rating by Linda Coughanour
"Gavin was awesome He was patient and answered all my questions He saved me a lot of money I am so pleased"

Sabrina Baker

August 22, 2023

5  out of  5 rating by Sabrina Baker
"Great experience fast professional service."

Anna Thweatt

August 17, 2023

5  out of  5 rating by Anna Thweatt
"Gavin Harris helped me tremendously. Was overpaying at GEICO, gave Gavin a call and ended up switching to SF in 30 min. I got double the coverage AND he saved me $115 a month in auto/renters ! For the first time I do not feel ripped off by an insurance company. Highly recommend Gavin."

Corey Brown

August 15, 2023

5  out of  5 rating by Corey Brown
"Started searching around for better insurance at better rates and got in touch with Gavin. He was able to get my cost down while also increasing my coverage protection for my 3 vehicles and home."

Barak Pitts

August 12, 2023

5  out of  5 rating by Barak Pitts
"Gavin Harris is THE MAN. Literally took no time at all to get a quote and he’s such a fun loving guy that he made the process very fun. I highly recommend him for any and all insurance. He’ll be able to get you the best rates possible and you’ll have a good time just talking to him."

Karyn Justice

August 11, 2023

5  out of  5 rating by Karyn Justice
"Gavin Harris is one of the best insurance agents with this office. He is very attentive and has made my insurance purchasing experience easy with no hassles!"

Justin Renfroe

August 11, 2023

5  out of  5 rating by Justin Renfroe
"Gavin was top notch, he handled my newborns life insurance policy and made the process very simple and was quick to answer any questions I had during the process."

Alexandra Holt

August 11, 2023

5  out of  5 rating by Alexandra Holt
"Mr Harris was excellent and very helpful, he help me get a great deal on full coverage insurance that was in my price range. I would most definitely recommend him to anyone who need any type of insurance 🤗. Thanks Again Mr Harris"

lisa shores

August 11, 2023

5  out of  5 rating by lisa shores
"We were with another agency for years and my homeowners insurance went up almost $700 a year (without notification) We were not happy. I started quote shopping and then I called State Farm and spoke to Gavin Harris and he was more than helpful with saving me money. Gavin took the time to make sure I had the coverage I wanted and he even got us better coverage on our homeowners and car insurance all while saving us money. Gavin was very helpful and very knowledgeable. I highly recommend State Farm. Friendly staff and excellent customer service. Thank you Gavin for working with our family and getting us the best coverage."